I’m a millennial manager, I refuse customers because I want to go home [Video]
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Remote Working Psychology

I’m a millennial manager, I refuse customers because I want to go home [Video]

‘Why is it that any time Millennial managers, business owners or Gen Z want to make their lives a little but easier, the Boomers always have to come in and have some weird flex they had harder lives than us?’

This was the start of Chelsea Mazzetti’s TikTok rant about Boomer business advice, regarding how she runs her ice cream shop, Modern Cone, in Michigan, USA.

The business owner shared how she’d had a busy shift with a line out the door that ‘just kept coming’ and she knew her staff weren’t going to get out on time, so she capped the line 20 minutes before the shop’s closing time.

Chelsea explained: ‘I staff minors that have to get to school the next day… this is the place where teenagers work. So I allowed [them] to cap the line because I knew that by the time they were finished helping the line that was inside, it would already be past close.’

…

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