With IT talent in short supply, a wave of reskilling and advancement opportunities are creating new pathways into and within IT while helping organizations shore up gaps in critical technology areas.
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Maggie Chavarin is no stranger to reinventing her career. She joined Synchrony more than a decade ago in a Merchants Services role that allowed her to be a work-from-home mom. When the timing was right, Chavarin honed her skills to do training and coaching work and eventually got her first taste of technology as a member of Synchrony’s intelligent virtual assistant (IVA) team, writing human responses to the text-based questions posed to chatbots.
During the pandemic, Chavarin began to build out the pedigree for a formal IT career path, getting multiple agile certifications and working toward a computer science degree. The latest piece in her reinvention story is Synchrony’s new Tech Apprenticeship for Artificial Intelligence, a full-time, 12-month program …