Scaling a Local Service Business: Multi 6-Figures in Pet Waste Removal [Video]

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A big part of Erica’s growth came from incrementally raising her rates. She started by charging new customers more, going from an initial $55/month to where she is today at $99/month on average.

“Residential pays the bills, commercial puts money in the bank,” Erica explained.

She’s made a push into servicing Homeowners Associations and apartment complexes. Her first big commercial client was a 17-station dog waste contract for $625 a month.

These commercial contracts have allowed Erica to further increase her margins.

She said the lower residential recurring revenue is great for reliable baseline income, but the commercial projects give her business an opportunity for …

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